We sincerely appreciate those of you who have reached out to Camp Connect. Here are the answers to some of our most Frequently Asked Questions.
"There were only a few photographs taken of my child last summer, will I only receive a few pictures if I sign up to Premium?"
No! With the old system, it was nearly impossible to get photos and videos of every child. Camp Connect Premium was designed specifically to resolve this problem! Camp Connect is putting more cameras on camp (in fact, at least one for each division), and actively monitoring every child’s account to ensure that they are constantly being filmed and photographed through the App. The more cameras we put on camp, the more opportunity there is to film, which in turn means more pictures and videos of your child sent directly to you.
Parents should be able to see their children while they're at camp. That’s why we created Camp Connect Premium. With Camp Connect Premium, you will receive photos and videos, directly to your phone, tablet, and computer, much more often than ever before!
"What do you mean when you say photos and videos of just my child?"
One of the most common complaints about the old photo/video system at sleep-away camps was the volume of photographs parents had to search through each day. If you missed a day or two, there was a seemingly insurmountable amount of photographs to go through. Not anymore! When you subscribe to Camp Connect Premium, you will only receive those pictures and videos of the children you subscribe to. Not only that, the Camp Connect App notifies you when you've recieved a photo or video.
The days of searching through hundreds of pictures, hoping to find just one your child, are over. So go ahead, go to the beach, go on vacation, or lay by the pool. Exclusive pictures and videos of your child are coming right to you.
"Do the images we receive expire and what can we do with them?"
Once you have received the footage, it is yours to keep forever. No watermarks, no extra charges! You can save it, share it, print it, put it on your refrigerator… the options are limitless!
The same is true for the personalized “60 seconds of summer" video montage!
"How much does it cost?"
Camp Connect - Free!
Updates about camp activities
Important messages from Camp
Camp Connect Premium - Only $99.99/Full summer & $49.99/Single session! (Per Child)
Updates about camp activites
Important messages from Camp
Exclusive pictures of just your child
Exclusive videos of just your child
Video messages from your child
Professionally made, personalized “60 Seconds of Summer” highlight video
Unlimited users on one acount
No "watermarks" over any footage
"How do I pay for Premium?"
You will find the option to ugrade to a Premium subscription when you log in to your account online.
We accept payment 3 ways
1) Via credit/debit card through PayPal
2) Through your own PayPal account
3) Via check made out to Camp Connect Inc, Apt 4D, 280 Park Ave S, New York, NY 10010
When is the App available?
The Camp Connect App is free to download and available on both Apple and Android devices. It will be available in the App Store and Google Play on June 17th, 2014.
Have more questions? Get in touch with us via Facebook, Twitter, or email our support team.